Air Conditioning
All our public areas are fully air conditioned. Guest rooms and suites have individually controlled air conditioning.
Airline Reservations
Our Concierge team can assist with airline reservations confirmations or changes.
Airport Transfers
If you would like to arrange a car transfer to/from the airport, please let us know. Car transfers are priced as follows:
Heathrow
London Heathrow to DUKES London at £155, excluding waiting time at Heathrow. Journey time: approximately 55 minutes (traffic dependent). DUKES London to London Heathrow at £155.00, Journey time: approximately 55 minutes (traffic dependent).
City Airport
City Airport to DUKES London at £145, including waiting time at airport. Journey time: approximately 35 minutes (traffic dependent). DUKES London to City Airport at £145.00. Journey time: approximately 35 minutes (traffic dependent).
Gatwick
London Gatwick to DUKES London at £235, including waiting time at airport. Journey time: approximately 60 minutes (traffic dependent). DUKES London to London Gatwick at £235.00. Journey time: approximately 60 minutes (traffic dependent).
Biggin Hill
Biggin Hill to DUKES London at £225, including waiting time at Gatwick. Journey time: approximately 80 minutes (traffic dependent). DUKES London to Biggin Hill at £225.00. Journey time: approximately 80 minutes (traffic dependent).
Stansted
Stansted to DUKES London at £235, including waiting time at airport. Journey time: approximately 80 minutes (traffic dependent). DUKES London to Stansted Airport at £235.00. Journey time: approximately 80 minutes (traffic dependent).
Luton
Luton to DUKES London at £235, including waiting time at airport. Journey time: approximately 80 minutes (traffic dependent). DUKES London to Luton Airport at £235.00. Journey time: approximately 80 minutes (traffic dependent).
Southampton
Southampton to DUKES London at £365, including waiting time at airport. Journey time: varies, please contact concierge for estimate (traffic dependent). DUKES London to Southampton at £365.00. Journey time: varies, please contact concierge for estimate (traffic dependent).
Train Stations
London Stations to or from DUKES London priced at £105.
Larger vehicles are available on request, please contact Concierge for further details. Cancellation Policy is 2 hours. A child seat is charged at £15 hire per journey.
Baby-Sitting
This can be arranged through Reception. Please allow 24 hours’ notice when booking.
Cancellation Policy
Our cancellation policy is subject to the terms and conditions of the rate type confirmed.
Car Rental
Car rental is available on request. Please contact the Concierge to arrange.
Check-in Time
3:00pm
Check-out Time
12:00pm
Cheques
Personal and company cheques cannot be exchanged for cash or accepted for payment.
Concierge
Our Concierge will be delighted to organise transport, theatre, and exhibition tickets among many other services. Feel free to call or visit the Concierge desk at any time during or prior to your arrival at DUKES London.
Credit Cards Accepted
Visa, Mastercard, American Express, Switch, Diners, JCB.
Doctor
Our hotel doctor is available 24 hours a day. Contact Concierge to call out the doctor or for further details of other medical facilities.
Dry Cleaning, Laundry and Pressing
Same day and express dry cleaning and laundry services are available Monday to Saturday.
DVD Players
DVD players are available on request.
Electrical Adaptors/Convertors
The electrical voltage in the United Kingdom is 240 volts. Adaptors or convertors for 110-volt electrical equipment are available from Reception.
Hairdressers
Please ask our Concierge for a list of salons near the hotel.
Hairdryer
In every room and suite.
Internet
Dukes London offers complimentary unlimited use of its in-room wireless internet service. The Wi-Fi password can be found on your in-room television.
Luggage Storage
Available if required for 24 hours complimentary - For two days or more, there is a charge of £3 per item per day.
Maid Service
On request
Iron and Ironing Board
Available on request.
iPod Speakers
iPod speakers are available on request from Reception.
Minibar
There is a fully stocked minibar in every suite, should you wish the mini bar to be fully stocked, please let our Reservation team know on booking or our Reception team on check-in.
Nearest Tube Stations
Green Park and Piccadilly Circus.
Nearest Train Stations
Victoria and Charing Cross.
Religious Services
Please contact Concierge for details of nearby religious services.
Room Service
DUKES London offers 24-hour room service.
Safe
Each room and suite have an electronic private safe, laptop size.
Secretarial Services
Secretarial services can be organised through Concierge.
Shoe Shining
Shoe shining is complimentary.
Smoke Alarms
There are smoke alarms throughout the hotel.
Smoking
DUKES London operates a strict non-smoking policy throughout all bedrooms and public areas.
Toiletries in Rooms
Noble Isle
Turndown Service
Turndown service and bottled water are provided each evening.
Voicemail
Available in all rooms and suites.
